Build Your Own AIM Answerbot (52 tags)
The easiest way to solve a thorny problem is to ask a guru... yet when you don't have access to a resident expert just across the office, what can you do? IRC bots solve this problem -- if you have access to IRC. Robert Treat redeployed that idea within his company across AIM with a bit of Perl, a database full of answers, and a couple of hours of time.
Is Jabber's Chatbot the Command Line of the Future? (4 tags)
Here's a look at bots, those programs-with-character that hang around in chat channels and amuse, help, and generally make our day a little more pleasant. Included is an introduction to ChatBot, beloved of the participants in the Jabber Developer's room "jdev", which is hosted on conference.jabber.org.