So I am frustrated…

A couple days ago, I got an email from Yahoo!:

Your Yahoo! ID is: kebernet
Your password for this account has recently been changed. You don’t
need to do anything, this message is simply a notification to protect
the security of your account.

Please note: your new password may take awhile to activate. If it
doesn’t work on your first try, please try it again later.

DO NOT REPLY TO THIS MESSAGE. For further help or to contact support, please
see http://help.yahoo.com/help/edit/

***************************************************************
You can always change your password by doing the following:

1. Sign in to any Yahoo! service
2. Click on any “Account Info” link
3. Choose “Change Password”

If you cannot find an “Account Info” link, you can sign in to My Yahoo!
(http://my.yahoo.com) and you’ll find it in the upper right corner.

[172.201.39.27]

Since I am neither an AOL user, nor have I been to IL anytime soon, it is obvious someone has pwned my Yahoo account. Fine.

Yahoo customer service has been decidedly unhelpful in helping me regain control of my account, which doesn’t increase my mood at all. However, it has me thinking more and more about one of the problems with unified identities:

I now can’t use my Yahoo! IM account. Flickr is out. I can’t control the mailing lists that are directed at my inbox through Yahoo groups. Now really, if it were any one of these services that I had lost control over, that would be inconvenient. However, with a unified identity, I have now lost control over a large block of things that I actually do use.

With all the talk about “Web 2.0″ and loosely coupled web services, what happens when some of those loosely coupled services are tied to a monolithic identity system? Honestly, between all the Yahoo merchants I have purchased from over the years not to mention HotJobs, and all the various things tied to that account, I don’t even know what information might be attached to it.

Is a monolithic identity, even within an organization, really such a good idea?