Another reason why I love OS X became apparent the other day when my DSL connection stopped working for the first time in two years and I called Tech Support:

Tech Staff: Hmmm…I don’t see your modem showing up.
Me: Okay…
Tech Staff: Here’s what I need you to do. I want you to boot into DOS.
Me: Whoa…hold on. I’m running OS X.
Tech Staff: Oh…okay…well then just unplug your modem, wait 30 seconds, and plug it back in.
Me: Okay…it’s working.

Um…I know I only work in Windows a few times a week, but last time I checked it was 2003…are we still booting into DOS? To me this sounded like, “Take rock from cave. Smash Computer. Ug fix computer good!”

Similar experiences?