Try to find the author or developer of whatever program or component is causing you difficulty. If you have a contact point for your Linux distribution, you should use it.

Please put everything in your E-mail message that you would put in a posting asking for help.

Finally, remember that, despite the fact that most of the Linux community are very helpful and responsive to E-mailed questions, you're likely asking for help from unpaid volunteers, so you have no right to expect an answer.