James is a senior consultant at XPLANE, where he leads the Visual Thinking practice. He believes that visualization is essential to understanding what things are, how they work, and why they matter. In five years at XPLANE, he has helped global technology and government clients design solutions for their complex challenges. He works side-by-side with clients such as HP, IBM, Autodesk, Nokia, The US Department of Education and the US Marine Corps to shape strategy, transformation and communication programs. Combining 10 years of information design experience with a deep expertise in facilitation, he leads groups in navigating and explaining complex systems in real-time. His blog, viznotes.com, is dedicated to discovering new methods and best practices in the field.