Barry is VP of Quality Assurance, Knowledge Management, and Support at Datacastle. His work experience includes 23 years at Microsoft in a variety of roles, most of them focused on QA. He served as a Program Manager and Product Unit Manager at Microsoft, and developed a deep understanding of Knowledge Management during stints in Microsoft Press and as Director of Internal Technical Education. Before joining Datacastle, Barry served as Director of QA for the TurboTax products at Intuit. Barry's intense focus on customer satisfaction and service is an excellent fit as head of support.