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Joshua-Michele Ross

Biography

Josh has spent over 10 years consulting on digital business strategy. His focus over the last four years has been on applying Web 2.0 principles to deliver competitive advantage (from new business model development to customer engagement and communication strategies). Mr. Ross has been a guest lecturer at Harvard University and has spoken at conferences related to technology and digital strategy around the world. Past clients include Washington Mutual, Accenture, Best Buy, Autodesk, and Polycom.

Joshua holds a degree with honors in Chinese Studies from the University of California, Santa Cruz.

Blog

Recent Posts | All Posts

Three Paradoxes of the Internet Age - Part Three

November 07 2009

The myth of personal empowerment takes root amidst a massive loss of personal control. Social technologies are cloaked in a rhetoric of liberation (customers are in control, the internet fosters democracy, social technologies propagate truth etc.) that tend to obscure the fact that never before have we handed so much… read more

Three Paradoxes of the Internet Age - Part Two

November 05 2009

Individual perception of increased choice can occur while the overall choice pool is getting smaller This gem from Whimsley makes the point - with extensive statistical modeling supporting the argument - that our algorithm-obsessed, long tail merchants are actually depleting the overall choice pool despite the fact that as individuals… read more

Three Paradoxes of the Internet Age - Part One

November 04 2009

In the circles that I travel the Internet is often breathlessly embraced as the herald of all things good; the bringer of increased choice, personal empowerment, social harmony...and the list goes on. And yet, as with any powerful technology, the truth of its consequences eludes such a singular and happy… read more

Participant Sensing -An Interview with Deborah Estrin

October 30 2009

While the iPhone doesn’t ship nearly as much as its humbler brethren - the iPhone opened up many minds about the potential of phones to do a whole lot more than talk. In that regard it is a peek into the future. The iPhone is a rich portable computer with… read more

John Hagel on The Social Web

October 24 2009

I am releasing my conversation with John Hagel in three segments. In the first segment we discussed the real-time web. Here we discuss the move from the information web to the Social Web. John makes the point that the rise of the Social Web feels “a bit like Back to… read more

Abandon Stocks, Embrace Flows - A Conversation with John Hagel

October 23 2009

This interview covers three “Big Shifts” that have dominated 2009 (1) The move to the real-time web, (2) the move from the information web to the Social Web and (3) the rise of mobile. Since John co-chairs Deloitte’s Center for the Edge I wanted to get his take on each… read more

A Conversation with Dr. Walter Scott of DigitalGlobe

October 17 2009

Dr Walter Scott founded Digital Globe - a company you are likely not familiar with though you probably interact with their satellite imagery on a regular basis via Google Maps, Bing and others. It is only recently that mapping technology and production has been driven by mainly commercial interests especially… read more

Only Connect - Should Broadband Access Be a Right?

October 17 2009

This week gave us two reasons to reconsider the state of broadband connectivity in the US. First, Finland has announced that it will guarantee broadband access as a right for all its citizens: Starting next July, every person in Finland will have the right to a one-megabit broadband connection, says… read more

Real Time Search with Wowd: A Conversation with CEO Mark Drummond

October 13 2009

During last year's Summit I had the good fortune to interview Kevin Kelly (see Technology is the Seventh Kingdom of Life). In the interview Kevin made the case that we have only scratched the surface on how to coordinate group activities on the web: there must be hundreds of effective… read more

Google Analytics for the Real World: A Conversation with Sharon Biggar of Path Intelligence

October 10 2009

In preparation for the upcoming Web 2.0 Summit I am posting a few conversations with attendees that embody the Web Squared Theme. Path Intelligence uses sensor technology to understand shopping behavior in retail spaces by detecting and tracking the RF signals from mobile phones. As Sharon Biggar, co-founder, succinctly puts… read more

Stop Giving the Newspapers Your Advice - They Don’t Need It

September 15 2009

Speculation about the demise of the news business and advice about what they should do about it is everywhere. It makes for great, self-congratulatory sport but it won’t help the news industry. Why? Because the news industry doesn’t suffer from a shortage of ideas or possible revenue models, it suffers… read more

The Productivity Myth: Step Away From the Twitter - Get Back to Work

July 31 2009

Ever since I posted a how-to on establishing guidelines for social media in the workplace, the issue that has generated the most energy concerns productivity. Employers it seems are very worried about lost productivity due to social media usage (Facebook, Twitter etc.). I can’t really get my arms around it… read more

AmaZappos or ZappoZon? Amazon, Zappos and Buying What You Can’t Compete Against

July 24 2009

Amazon bought Zappos. At first I was a bit surprised. Like an aging celebrity going to the “big theater in the sky” it is unexpected when you first hear about it - but upon reflection not surprising at all. It smacks of inevitability. Amazon has consistently displayed a genius for… read more

Amazon, Zappos and Buying What You Can’t Compete Against

July 24 2009

Amazon bought Zappos. At first I was a bit surprised. Like an aging celebrity going to the “big theater in the sky” it is unexpected when you first hear about it - but upon reflection not surprising at all. It smacks of inevitability. Amazon has consistently displayed a genius for… read more

In Defense of Social Media (At Least Some Of It)

July 02 2009

Scott Berkun just posted a great rant titled, Calling Bullshit on Social Media. I suggest everyone read it. Berkun raises good points - and I agree the hype around social media warrants taking a critical look. Despite being in general agreement, there are a few areas I can't abide, starting… read more

Recent Posts | All Posts

Multimedia

Webcast: Creating Your Social Media Policy
July 30, 2009
Duration: Approximately 60 minutes. Audience: Any professional or executive thinking of using social media in the workplace. Preview Video: Free Full Video: Available on Safari Books Online Social media such as blogs, microblogs (e.g. Twitter) ...

Webcast: Reconsidering Social Media
May 27, 2009
Duration: Approximately 60 minutes. Preview Video: Free Full Video: Available on Safari Books Online No corner of modern American life is untouched by technology. And no technology is more transformative than the Internet. This for the simple reason...

Webcast - The Evangelist's Toolkit: A field guide to bringing social technologies into your organization
September 30, 2008
This is a free live event. Scheduled for approximately 45 minutes. While it has become cliché to talk about how much the Internet and the Social Web have changed business, what has been less well explored is how traditional (meaning non-Internet...

Webcast: Success Factors: What traditional business really needs to know about Web 2.0
July 21, 2008
This is a free live event. Scheduled for approximately 45 minutes. The business world is experiencing successive waves of disruption caused by new trends and technologies; from publishing to media and entertainment, software development to financial...

Joshua-Michele Ross