Christian Crumlish leads product and user experience teams to deliver amazing cross-channel experiences. He is director of product at CloudOn, co-chairs the monthly BayCHI program and has been director of messaging products for AOL, curator of the Yahoo design pattern library, and director of the Information Architecture Institute. He is the author of the bestselling The Internet for Busy People, and The Power of Many, and co-author most recently of Designing Social Interfaces with Erin Malone. He has spoken at BarCamp, BayCHI, South by Southwest, the IA Summit, Ignite, Web 2.0 Expo, PLoP, IDEA, Interaction, Web Directions, the Web App Masters Tour, the Italian IA Summit, and UX Lisbon, and Web Visions in Sydney, Tokyo, and London (@media).