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Nancy Conner holds a Ph.D. from Brown University and is the author of numerous books, including QuickBase: The Missing Manual and Google Apps: The Missing Manual. She lives in Ithaca, NY, recently named one of the greenest U.S. cities, where she shops for organic produce at the local farmers market and browses second-hand stores. Each day, she commutes up the stairs to her home office, where she works as an author, editor, and distance educator. Read Nancy's Living Green blog at missingmanuals.com.