“Customer Service” has become an oxymoron.
I’ve created su.pport.us as a way for customers to help customers. Computers, gadgets & digital anything was suppose to make our lives easier. Well, that might be the case once the damn things work.
Problem is: they almost never do and the companies providing them saddle you with the burdon of getting them to. And how? By calling script-wielding, underpaid, frayed-nerved phone support or endless googling across blogs.
Well, that’s a recipe for the downfall of civilization… ok, not that bad, but should we be spending what little free time we have banging our heads against the wall? No!
So, here is su.pport.us.
There are three primary ways this can work for the betterment of your fellow man/woman.
1) If you’ve found a solution to something that was broken/disabled/screwed-up post how you fixed/hacked or brute forced it.
2) If someone needs help getting their gear/product/service to work pitch in & help figure it out.
3) If your company’s service sucks (which id does), chip in what you know and save us all the hassle of contacting them.
Tell people you know to come here and pitch in so we all don’t go insane calling 1-800-eat-sh*t.