Over the past month I have tried to buy a bunch of things on Amazon, and failed almost every time because Amazon has not ship things to me on time. I use to love buying things on Amazon because I knew I’d get them in a couple of days with minimum hassle. Now I have to scrutinize the several pages of the checkout process to see if the estimated shipping dates match what the product pages said, and more often than not lately, they don’t.
This is a big deal for me. I’m hopping around the country right now. I’m in Detroit only for another week and a half, so if I order something today and choose regular shipping, Amazon needs to ship it within the next couple of days for it to get to me before I leave. Amazon missed me in New York and again in Chicago because they did not ship on time.
The product pages say “usually ship in 24 hours”, but then the order page will say “Estimated ship date for this item: [two weeks from now]”, This gets even worse if it is shipped by a third party (J&R Music and Computer World and eBags were recent suppliers who couldn’t ship to me on time). They seem to be even slower.
I have already been burned by this twice this month. I ordered a book for next day delivery, and it got to where I was two days after I had left because it shipped three days late. This happened at my next stop too. I still do not have the book, and I wanted to order it again today. It can’t ship until next Tuesday so I risk missing it again. What’s the point of paying extra for FedEx when the book won’t even ship for a week?
What happened to all that bluster about getting rid of bricks and mortar? It looks to me like Amazon needs more of it, because I’m going to Borders tomorrow.
Anyone else having problems with Amazon, or am I having a string of bad luck?