I’ve been a TypePad user since the beta test, and now I’m reaching my limits with my patience regarding their customer service and downtime. Today’s downtime, which actually puts a week old copy of my blog up, unavailable for comment, is the latest in a string of service outages, service issues, back-end slowdowns and other frustrations that folks who are paying for a decent service just can’t abide by.
How big is this outage? Well, Netcraft noticed:
Problems persist at the popular blog hosting service TypePad, with numerous users reporting that they are unable to access their blog management system. In addition, a number of TypePad users report that posts from the past three days have disappeared from their blogs. While TypePad-hosted sites are visible, service operator Six Apart says the TypePad blogging application is currently unavailable and describes the status of TypePad sites as “degraded.” At one point blogs had to be restored from backup, which is why the most recent posts are missing from many blogs.
So did The Register:
But even non-bloggers will notice this outage. Postings published by the service in recent days have disappeared. High profile users of Typepad include Dilbert creator Scott Adams.
Six Apart is targeting the corporate market, where a greater value is placed on uptime and reliability.
And I’m starting to think that perhaps my blog might do well with a real Movable Type install somewhere. Yes, I’m just another blogger, and no, I’m not doing any business on my site right now, but that’s going to change, and I’m going to need a blog that can stand up to the day to day issues that make TypePad an infuriating choice.
And of course, this happens a week after I paid my bill for all of next year…
C’mon Six Apart, you guys can do loads better than this.
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