Over the last few days I’ve been engaged in an online discussion about Mac OS X in general, and Jaguar in particular. I want to summarize the highlights of these exchanges because they represent viewpoints of a notable segment of the Apple customer base. And I think these opinions are worth hearing.
I began the thread with the article, Jaguar: Time to Stop Pussyfooting Around where I advocated for a faster adoption of Mac OS X to grow the customer base to make the platform more appealing to developers writing software. Both AcaBen and J started threads on MacSlash covering the discussion too. Including the 50+ talkbacks at the end of my article, we have more than 175 comments, sometimes essays, about the topics I broached. This doesn’t even include the email that was sent to me personally.
I think it’s time well spent to read what these folks are saying. In all honesty, I respect them and believe they know what they’re talking about. In case you don’t have time to rummage through all the comments, here are the highlights:
- Offer Jaguar at a reduced price for existing Mac OS X users. Asking the early adopters to pony up another $129 just doesn’t seem right. Price is important. Amazon.com had to withdraw their $50 rebate because “it was too popular.” If Apple does nothing else, it should offer a rebate for existing Mac OS X users across the entire customer base, and that includes ALL customers outside the U.S. too.
- Do something about Quark. A large portion of the Apple customer base is being held hostage by Quark, and if someone doesn’t rescue them, they can’t join the Mac OS X party.
- Make it faster. Make everything faster. Make Mac OS X faster. Make the hardware faster. Speed matters to many Apple users, and they’re losing patience over this issue.
There are plenty of other good suggestions too, but doing something about these three will have a real positive effect.
We’re three weeks away from the release of Jaguar. Now would be a great time to extend an olive branch to the early adopters who got things this far.