July 2007 Archives

Ash Dyer

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Dailywireless.org just posted a detailed write-up on the just-announced FCC plans for 700MHz. While the FCC set “more open” requirements for the upper block of the 700MHz, they didn’t endorse a requirement for wholesale access, originally proposed by Google. This move forces the carrier to embrace device mobility and access to off-deck content. However, with this rule imposed on only one band of the spectrum, who knows how competitive such a requirement will be. You can find the actual FCC announcement in pdf here.

Imran Ali

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…a few recently snippets on developments in handset technology:

Imran Ali

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From October, telcos operating in the UK will need to retain mobile and landline call records for a year (excluding VoIP) to assist criminal investigation and national security agencies. The legislation is part of the British Government’s compliance with the EU’s Data Retention Directive.

So, UK telcos and cellcos will be retaining all that juicy data on my calls for the British authorities can bungle more anti-terror operations in their hunt for global toothpaste terrorists?

Hmph! How about giving the great surveill-ed some APIs and RSS feeds into all the data we’re busy generating on behalf of the telcos? The infrastructure will be there…if the authorities can have access, why can’t I?

Bruce Stewart

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Our pals at Makezine point us to this nifty RFID cell phone hack that won the Yahoo Hack Day 2007 in London. The app called Shifd was developed by Nick Bilton and Michael Young, and it allows your computer to sense the presence of your cell phone using RFID and to seamlessly transfer data between the two. Check out their demo video.

Ash Dyer

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I heard about this announcement a few days ago at a presentation by two fantastic OLPC interns to the MIT Entrepreneurs Club, but it’s taken me a while to get around to tracking it down. The story was carried by Reuters on Monday evening: http://www.reuters.com/article/companyNewsAndPR/idUSN2336963020070723

OLPC has decided to release a commercial version, which is fantastic. Contrary to popular belief, these laptops are awesome and definitely something I’d recommend checking out.

The revenue generated from commercial sales of the laptops will likely go to paying for the production of more laptops for the developing world. Essentially, it would be a 1-for-1 program, so you get one and one gets sent to a child in need. I will note that nothing’s set in stone yet, but I can’t wait to see these laptops in the US!

A side-note: the OLPC XO is the first machine to have a draft-S compliant mesh client.

Imran Ali

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In an article on Silicon Valley’s social scene, the San Jose Mercury News fleetingly mentions ‘a start-up that is planning a November launch of a telephone service offering “virtual conversations,” starting with Santa Claus.’ Aha! Sounds like telephony to me!

The startup in question, Talktiva is intending to launch a ‘ Voice Entertainment Network’ carrying conversations with public figures and celebrities, segmented into faith, sports, entertainment and other channels.

First up, launching on 1st November, will be ‘Santa’ - enabling millions of children to deepen their delusional devotion to the Crimson Gifter as well as contributing to children’s charities.

I’m interested to see how conversational, Talktiva’s voice avatars will and whether the quality of the user experience will open new possibilities and opportunities.

Personally, I would have skipped Santa and launched with Fake Steve Jobs alongside Twitter’s Darth Vader and William Shatner :)

Bruce Stewart

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I was happy to see this press release hit my inbox today from the Foundation for Taxpayer and Consumer Rights with the news that a federal court has rejected AT&T/Cingular’s move to dismiss the case against them over their practice of providing “rebates” in the form of highly restrictive debit cards. I’ve personally experienced this ploy, and found it extremely annoying and I think it crosses the line of responsible advertising. I remember very well buying that phone from Cingular, and walking out of the store a little shell-shocked over the difference in the advertised price of what I was buying and what ended up getting charged to my credit card, with the promise that the rebate “had to be processed, and would arrive in the mail soon.” I also clearly remember my dismay at getting a VISA debit card as my “rebate” and the many hoops that I had to jump through to use it simply as a credit on my next Cingular bills. I know we could fill pages with the shady marketing practices that the major telco carriers engage in, but this one is a personal pet peeve of mine and I’d love to see it stopped. This is clearly deceptive advertising and I’m glad the federal judge didn’t let them off the hook on this one.

Cell Phone Rebate Lawsuit Against Cingular/AT&T May Proceed, Court Rules;
Firm Advertises Cash “Rebate” But Sends “Reward Card”

Santa Monica, CA — A lawsuit charging that Cingular (now AT&T) engages in false and misleading advertising when offering “rebates” on cell phones may proceed, a federal court has ruled.

The suit, brought under California’s consumer protection laws, states that the cell phone company promised to pay rebates to people who bought cell phones, and advertised discounted prices that reflected the promised rebate. But instead of getting a rebate check, purchasers received a “VISA Reward card” that can only be used under numerous restrictions and for a limited period of time. By the time consumers found out they were not getting a rebate check, it was too late to cancel Cingular’s wireless service without paying an Early Termination Fee of $175.

Moshe Yudkowsky

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Startup Ooma will start selling a $400 box in September; after you’ve purchased the box, you’ve got free phone calls forever, according to press coverage.

Frankly, I don’t understand this hype. It sounds as if Ooma is selling “Skype in a box” — a hardware version of what Skype offers, a peer to peer network for telephony. True, it’s a standalone box, allows POTS backup, and allows connection to your standard phones, all of which is worth something.

But I fail to understand the business model. How will the sale of one box allow them to provide infinite free PSTN connectivity? Sure, they’ll charge for international calls, but something doesn’t sound right; outbound PSTN calls cost money, and the ability to accept inbound PSTN calls costs even more. That can’t be financed by a single sale of a single box.

So my best guess — since Ooma’s web site doesn’t say, and the mainstream press (non-technical, e.g., Mossberg et. al.) seem to be oblivious to VoIP-to-PSTN problem — is that Ooma is a hardware version of Skype. They’ll sell PSTN numbers to receive inbound calls. They’ll sell international LD minutes. And if they go under, that $400 box won’t be able to connect to the PSTN any longer.

Edit, 2007-08-02: I’ve just learned/re-learned that Jeff Peck (see his comment below) is the Principal Architect at ooma. Since I happen to know from personal experience that Jeff is (a) very, very smart and (b) very, very competent, I suspect I will have to re-think my opinion of ooma…

Moshe Yudkowsky

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VoIP provider SunRocket has gone out of business. According to ZDNet, email from the Director of Routing and Carrier Services states that “SunRocket will cease operations at COB today,” and furthermore “today is my last day and everyone else you may have worked with at SunRocket…”

If this is truly the shutdown plan — what I call a lifeboat drill, where everyone puts on a life jacket and lines up in the hallway with a copy of their resume — than the implications for the rest of the industry are staggering. Not only will 200,000 customers be left high and dry without service; that’s a problem in and of itself, but one that can be sorted out. I’m thinking of the telephone numbers, an essential business and personal communications asset. If the phone numbers vanish along with SunRocket, any business that relied on SunRocket has been instantly plunged into a communications crisis; you can build a backup plan for a phone outage, but there’s no backup plan for a telephone number that’s been snatched away. Furthermore, if this is truly how SunRocket ends, then I will at the slightest sign of trouble flee my current VoIP provider, lest a failure of the company take my phone number to oblivion.

Bruce Stewart

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Anyone who’s been paying attention to the VoIP space for very long knows who Andy Abramson is, he’s one of the most plugged-in and insightful people in our industry. Andy’s VoIP Watch blog was one of the first sites I started paying attention to when I wanted to educate myself about the emerging telecom business, and its earned a permanent slot in my RSS reader. Andy is also a wine connoisseur (I’ve been lucky enough to attend one of the blogger dinners he puts together at many telecom events and greatly enjoyed the samples from his wine collection), so it’s no big surprise that he chose to tie the knot with his fiance Dr. Helene Malabed at a famous vineyard in Montpeyroux.

Check out Andy’s post for some of the tasty details (they arrived at the ceremony in a helicopter?!). And I for one was glad to read this bit:

Contrary to rumor, Helene and I DID NOT say I do via our Blackberry’s or use a VOIP connection, though as AT&T’s Product Manager Chris Wood commented, cell reception in the vineyard was a full five bars.

A hearty congrats to Andy and Helene from all of us here at ETel!

Glenn Letham

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A nice addition to this way cool and popular social networking application… remember watching people mezmorized at Where2.0 as they watched the TwitterVision screen on the LCD?? Now Twitter has a client for the iPhone! PocketTweets is a Web-based Twitter client for the Apple iPhone. See the latest tweets from your contacts, update your status remotely, or see what’s happening around the world by viewing the public timeline. — all via EDGE or WiFi. PocketTweets was built from the ground up to support Apple’s new phone platform - http://pockettweets.com/

Comment: interesting to see some apps coming for the iPhone given that developers have yet to have access to an SDK or an open developer API - more iPhone info available via iPhoneUpdate blog

Glenn Letham

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Looking for a way to “springboard” your mobile applications? Nokia, together with a number of high-profile sponsors today announced the launch of its second annual competition for developers and entrepreneurs working in the mobile space. The mobile rules competition was formerly known as the web2mobile competition. The competition is divided into two ‘tracks’. The first is for qualified developers working on mobile applications for Nokia platforms in four categories: ‘multiplayer and connected games’, ‘multimedia’, ‘enterprise’ and ‘infotainment’. The second is aimed at entrepreneurs, small businesses, start-ups and academic institutions and is for business plans in the mobile space, both those designed specifically for mobile devices and those that make existing static businesses mobile. See more details posted Here

Bruce Stewart

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111-newbutterfly.jpg
Matthew Chmiel describes his Language Dialer service, which uses Asterisk to record practice conversations for language students in any language in our latest ETel article. Matthew traces the history of the project, born to fill a personal need while he was attending NYU’s Interactive Telecommunications Program, through where it stands today as a fully functioning example of an emerging telephony application that utilizes voice in a web-based service. For an inspiring use of telecommunications services, check out ETel and Your Second Language.

Glenn Letham

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Today the already way cool Nokia N800 Internet Tablet just got much cooler. This Linux powered Tablet enables users to browse the web and communicate with others easily anywhere in the World that offers up a Wi-Fi connection. Now users of the tablet can take advantage of Skype which is now supporting the device. See Here for details and see also www.nseries.com for more from Nokia.

Some features of the way cool N800:
Opera 8
Adobe Flash 9 browser plug-in
Internet communications
Skype support
Internet calling with integrated webcamera
Instant Messaging
Multi-protocol email client
Full screen finger keyboard
Access to internet media at home and on-the-go
High quality stereo speakers
Media player
UPnP architecture
Real Rhapsody
Expandable mass memory
Volume: 137 cc
Weight: 206 g
High-resolution touch screen (800 x 480 pixels) with up to 65,536 colors
DDR RAM 128MB
Flash 256MB, 128 MiniSD with extender included
Browsing time- up to 3.5 hours
Standby time- up to 13 days
WLAN: 802.11b/g
Bluetooth specification: 2.0.
Nokia AV connector 3.5mm
USB 2.0 high speed device mode for PC connectivity

It may not be an iPhone, but then again it doesn’t cost $600 either - AND it runs Linux OS!

Ash Dyer

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There’s a big debate in Washington right now over open access rules for wireless. It has started with an elusive interview with Chairman Martin conducted by USA Today on Monday. In addition, Frontline Wireless has been making a big press move against Chairman Martin, asserting that his proposal is part of the agenda of Verizon & AT&T lobbyists.

The story has been covered by (among others):
InfoWorld
• Wall Street Journal (access controlled :-( )
LA Times
RCR Wireless News
GigaOm

These developments are all playing into the House Telecommunications subcommittee hearing today, which will address wireless and innovation (watch live - left column). It remains to be seen how these developments will play into the upcoming FCC auction of the 700 MHz spectrum, but cross your fingers for some more openness in the new spectrum!

BTW - if you want to share your thoughts with the House, you can use this contact form: http://energycommerce.house.gov/membios/contact_form.shtml.

Moshe Yudkowsky

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The Neo 1973, which runs on Linux-based software from the OpenMoko project, is now shipping. Open source, less expensive than the iPhone, and very sleek.

OpenMoko has the potential to completely re-write the very meaning of cellular phones. Why is this event passing almost unnoticed?

Glenn Letham

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Just wanted to set something straight.. I got an email from someone asking why I thought the iPhone “blows”(he had read that somewhere) - correction… I never claimed that.. since I’ve never actually used it it would be a bit tough for me to put that label on it.

What I have been talking about the past week of so was simply why all the hype around iPhone when similar features have been available for sometime now on many Symbian S60 smartphones, particularly those from Nokia (and Sony Ericsson). Case in point, the Nokia Communicator series has been an enterprise user workhorse for years, being widely used in Europe by many power users. The Nokia N series devices like the N75, N80, and most recently the N95 are amazing devices that do most of what you can accomplish with iPhone, although they likely won’t integrate with the Apple and with iTunes like the iPhone and they don’t come bundled with the funky custom youtube service and innovative keyboard entry system. UIQ devices like the SEw950i are touch screen driven and have n amazing music player, after all they do come with the branded “walkman” tag associated! Finally the N95 has quad band functionality, integrated GPS, web browser, WiFi, Bluetooth, loads of memory, etc… most notably though the S60 devices will run a huge assortment of applications that you can easily find via Handango or the Nokia application shop. Does iPhone blow.. well, you’d have to ask a user. Is the device worth $600 compared to paying something like $200 for a subsidized Nokia N80 that will do pretty much everything else? You be the judge. I see Peter Batty has been using an iPhone and he also has an N95… he’d be a great one to chat with about that.. Peter be sure to drop me a line with your thoughts ;0)

Oh, last thing… clearly this battle is a war of the marketing departments and clearly Apple will likely have an edge… Nokia’s lack of penetration in the high-end devices in North America has long been scrutinized and the fact that most people don’t know anything about the N-Series devices, what they do, where you can get them etc… is testament that the marketing efforts have really fallen short in North America. Or maybe Nokia simply hasn’t been that concerned about North America… until now!

Some related ramblings that I’ve published on iPhone include:
Nokia N95 Aerial Photography from PictEarth USA

iPhone Update - Weblog for the savvy Apple iPhone user or wanna be user!
Apple iPhone pitfalls - limitations and some things you may want to consider before you buy
Apple iPhone: Implications Beyond the Hype
Apple iPhone VS Nokia N95 - you decide

Glenn Letham

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Ok, this is flipping awesome… you gotta love these whacked-out Europeans (no offense) and their awesome ideas… this time it’s aerial photography (video actually) over Denmark using a spanky, $600 Nokia N95 symbian OS smartphone duck taped to a kite!
The “pilot” managed to grab several minutes of video and even had a sweet landing. Try that with your Apple iPhone.. oh, hold on, it doesn’t have video capabilities! See details and video of the flying Nokia N95 over at the Erikso.com blog

Making things even moer interesting, I recently heard from a developer in the US who has a more “professional” application that extends this functionality (ie. getting your smartphone airborne!

Jeff Johnson from PictEarth USA contacted me and shared details of what his company has been doing for some time now, “inb a more professional manner”. Jeff and crew have developed software to run on the NSeries Mobiles that uses the GPS (internal or external) to record the position of the photos and make photo-overlays. The program generates KML that can be downloaded from the phone and uploaded to Google Earth. According to Johnson,”we are very close to having the ability to post data directly from the phone to our servers using the GPRS/EDGE/3G networks via FTP.”

PictEarth has complete details available online at http://pictearthusa.com and a complete archive or aerial photography can be found at http://flickr.com/photos/pictearth/sets/ - a 4000+ photo gallery from the N95.

PictEarth has developed software to run on the NSeries Mobiles that uses the GPS (internal or external) to record the position of the photos and make photo-overlays. The program generates KML that can be downloaded from the phone and uploaded to Google Earth… NICE! Jeff tells us that they are very close to having the ability to post data directly from the phone to their servers using the GPRS/EDGE/3G networks via FTP.

(Originally posted over at www.GISuser.com) - see images here

Aaron Huslage

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David Weinberger, in a recent essay, suggests that in order to preserve net neutrality we must “delaminate” the telco’s service from their infrastructure. We must fundamentally change the way that telcos do business:

“Delaminate the bastards. The only way to get Net Neutrality with teeth is by changing the business models of the businesses providing us with access. Peel apart the layers like a piece of rotting plywood.

The first layer will be for companies that want to provide access to the Internet. We’ll pay them to let us attach a computer, cell phone or any other device — even a Princess Phone, once we get it all VoIPed up — to the Internet and begin to send and receive bits. As many bits as we want. All bits treated equally. The companies can compete over price, bandwidth, uptime, and other properties of the network.

The upper layer will be for companies that want to provide content and services using the Internet.”

This is a very interesting idea that has been talked about by those of us at the ETel conferences, and I’m sure others, for the past few years. It is something that I have championed in my own fashion and career as well. This is a debate that will be fought for years in the halls of congress and in the marketplace.

I believe that the telcos should become pure infrastructure providers. They provide the wiring, fiber and core switching infrastructure while other companies rent space on that infrastructure to provide whatever services they want. This “upper layer”, as Weinberger calls it, includes voice, private data and Internet access right now, but might include other services down the line. The point of reducing the role of the telcos is to make a vendor neutral substrate (to borrow from the lumber analogy) that any service can be built on top of.

The telcos win because: they no longer have to deal directly with end customers, they can focus on pure networks that can expand and grow as their resellers see fit and they will have a more productive relationship with the regulatory agencies. The other players win because they know what they will be getting and how much it can be had for. As Weinberger says: “This is exactly the business architecture our economy, democracy and culture are thirsting for. We want to have companies competing to sell us more, better, faster access to the connected world. We want the services and the content — the things we can do, the ideas we can discuss — to grow like a crazy, bottom-up Renaissance.”

There is no reason that this model shouldn’t be put out to all of our utility companies such as wireless, power, radio, etc. The regulatory process already exists and would require few changes. The shareholders of the “line companies” would need to be convinced of the ultimate bottom-line profitability. None of these are obstacles that are difficult to overcome. I believe that the model would ultimately be more profitable for all parties involved.

We should all be having this discussion not only amongst ourselves, but with our congress people and our local utility commissions to bring about a new order in telecommunications. The US could be a model for deregulated markets in telecommunications, wireless and energy.

Raj Singh

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So I was speaking with a colleague the other day and he coined a new term to the describe the forthcoming Apple ringtone purchasing and download behavior - he called it “side-decking”. It’s a combination of side-loading and the deck - let me explain.

The ringtone and actually the whole mobile content industry is going through a radical shift. The two common methods to purchase and download mobile content has been either through a carrier deck or via premium-rate SMS through a storefront. Both of these approaches perform a mobile web or WAP download of the content.

In the last year, three trends have changed the traditional download behavior:

1. More and more phones are becoming USB enabled meaning I can connect my phone directly to the computer and drag content to it

2. Phones have standardized on a few codecs. It’s hard to find a phone that doesn’t support MP3 and JPG meaning standard ringtone and wallpaper formats

3. Laptop sales have been climbing meaning Bluetooth at the home providing yet another way to connect your phone to your computer

These trends collectively have spurred side-loading, the loading of content with your phone on the side (of the PC). Part of the reason that mobile content revenues have started to go flat is because of side-loading - consumers can make and download ringtones to their phone for free and thus circumvent the carrier’s walled garden.

Bruce Stewart

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Here’s the scoop on this weekend’s iPhone development event from Raven Zachary. Note, that Adobe has dropped their requirement for attendees to sign an NDA, so if that was keeping you on the fence there is no longer any need to worry about it.

iPhoneDevCamp is an upcoming gathering, inspired by BarCamp,
SuperHappyDevHouse, and MacHack, to develop web-based applications
and optimize web sites for iPhone. It is a non-commercial event,
organized by volunteers, with attendance free to all. By the
completion of the weekend event, a number of iPhone-ready web
applications and web sites will be launched to the public. The event
will be held at the San Francisco offices of Adobe, and out-of-town
guests are welcome.

Attendees will include web designers, developers, testers, and iPhone
owners, all working together over the weekend to improve the web
experience for iPhone. Development projects will include both solo
and team efforts. While some attendees will wish to work solo during
the event, we encourage attendees to team up, based on expertise, to
work in ad-hoc project development teams. All attendees should be
prepared to work on a development project during the event. You do
not need to own an iPhone to attend (although, a large number of
iPhones at the event will make the development and testing process
much easier).

Attendees will be able to:

  • Create new web applications for iPhone.
  • Optimize existing web applications for iPhone.
  • Migrate Dashboard Widgets to web-based widgets for iPhone.
  • Test and optimize web sites for iPhone.

There are more than 30 sponsors for the event including Adobe,
Yahoo!, O’Reilly Media, BMC Software add Laszlo Systems (among
others). iPhoneDevCamp is not affiliated with Apple, Inc.

The event is being held the week following the public release of
iPhone, to allow prospective attendees some time to acquire an
iPhone. This also allows early-acquirers the opportunity to do some
experimentation before attending the event.

Aaron Huslage

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After some amount of pain I got my iPhone activated by a kind group of folks at AT&T who were assigned to “fix problems that people on the Internet were having”. A kind man named Thomas helped me through the process of converting my account from corporate to individual, getting a refund of a deposit and making things generally more smooth than anyone else at AT&T had even attempted to do. He got the right people on the phone, stayed with me for over an hour while we were both on hold with at least 3 other departments and was a generally nice fellow. The level of customer service to whiny bloggers seems to be higher than that of the general customer. This is absurd, but it is the state of the mobile industry as a whole.

When you reach close to 80% market penetration, it’s apparently difficult to justify hiring highly qualified individuals to help customers with their problems. This is a point of differentiation that I can’t see any of the US mobile carriers taking advantage of. It is a serious market opportunity that I suspect would pay good dividends if ever executed upon properly. After seeing multiple calls for class action lawsuits from disgruntled AT&T customers, I’m pondering whether or not it will take such a thing to be treated as a human again by mobile companies (IANAL, I have no idea how that would work or what you would sue for). I hope I can get some responses from my emails to the US providers about the state of their customer services. I look forward to doing a future article on this subject.

Now. To the toy. By now everyone has seen the numerous reviews of the device, so I’ll spare you another one. There are a couple of posts that piqued my interest over the past few days. My colleague over at O’Reilly Radar Marc Hedlund had some great criticism of the iPhone. While I disagree on some points (namely the one claiming AT&T is “on it“), I think his summary is fairly good. Also of interest is my friend James Duncan Davidson’s list of “unexpected goodies, nits, bugs and feature requests”. My own personal list includes the idiotic lack of any decent Bluetooth support for syncing or file tranfer, the lack of TCP-based syncing and some bugs with the phone app. Once I get my Nokia N95 back, I’ll post a feature-for-feature comparison just for fun.

There’s no doubt it’s a revolutionary device. I look forward to seeing what people do with it over the coming months. The hackers are already working on things and have posted various tools to activate the device, etc. This will be interesting to watch as well.