I’m developing a real respect for the people who make their living in tech support. They are the ones on the front lines who constantly have to figure out if a problem is a bug, a user-error, or simply an unappreciated software feature.
Last week, for example, while talking to a group of photographers from the American Society of Media Photographers (ASMP), I got another one of “those” questions. The questioner thought there was something wrong with his version of Lightroom because he couldn’t make multiple selections in the filmstrip and apply a color tag to them all. I assured him that he should be able to and proceeded to use my computer to demonstrate.
1. For non-contiguous images hold the command key (Mac) or Ctrl key (PC) and click on the images you want to select. To select multiple images sequentially, choose the first image, then hold the Shift key and then click on the final image in the sequence.
2. To apply a color label to the selected images in the filmstrip, right-click (or CTRL+CLICK) on one of the selected images and choose Set Color Label from the contextual menu.
This procedure worked fine, and I was able to show how all the selected images was similarly color labeled. With a little prodding, however, I learned that the questioner was actually in the Develop module when he ran into trouble. But that shouldn’t make a difference, I said. More back and forth and it became clear that he was actually right-clicking on the main image in the preview window and trying to apply the color label to all the images from there. I tried this, and sure enough, even though multiple images were selected in the filmstrip, the color label was only applied to the one in the preview window.
Whew, problem solved. But that begs the question? Is this the way the program should actually work? I’ll leave that for others to comment on.