Related link: http://emusic.com
I feel awkward ranting about a product — it makes my sense of skepticism hurt, but it’s worth it to me because what’s good for EMusic is good for everyone. The labels want us to believe that we have to give up freedom to get music. That’s simply not true: EMusic is a freedom-proof business model for the music industry.
Users love it more over time, not less. People keep their subscriptions for a long time. Like HBO, staying in business requires the company to make its customers happy.
Shawn Yeager is the former iTunes store lover who moved to Canada and found his collection revoked by Apple. Shawn’s a good guy who I know a little bit — here’s a snippet from an email he sent me:
BTW, EMusic is fantastic. Thanks for the push, though you may not have known you did it. :)
Ok, it’s hokey to collect testimonials. But it matters when the alternative is to believe that freedom and music are incompatible.