Article:
  Top 7 Things System Administrators Forget to Do
Subject:   Deleteing users
Date:   2007-05-03 12:08:31
From:   tbuskey
Great article. I especially like the diplomacy / courtesy example.


I've found in many companies that IT doesn't get notified when someone leaves. Indeed, in my current company, sometimes HR isn't notified.


The best setup I've seen tied logins, emails, etc to HR records. HR would update their records. That data controlled email addresses, logins, etc. "If you don't get a paycheck, you don't get an account". The 1st problem we had was getting some HR personnel to not use the caps lock key all the time.

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Showing messages 1 through 3 of 3.

  • Deleteing users
    2007-05-04 11:52:13  RonaldBruintjes [View]

    HR doesn't get notified? Wow.. I'm having flashbacks to "Office Space" here...

    How many Miltons are floating around at your job?

    See, we have it easier: we actually get notified by HR when someone leaves (usually before they leave), and when someone gets hired (most of the time on the day they get hired)...
    • Deleteing users
      2007-05-09 11:20:33  mindmerge [View]

      Ha! Be nice to the middle managers. They can't help but be yes-men... this is what they do. This is what they aspire towards!




      I would tend to agree that if you want to change the attitude of the IT workers. You must first change the way we are treated.




      I can not tell you how many times I have stifled a retort when I am yelled (yes actually yelled at) at because of an outhouse (outlook) flaw. I've had food thrown at me. I've had users destroy their keyboard/mouse due to frustration (win95/98 days). All this while keeping my composure. Was I smiling? No... in fact most times I was on the edge of smacking someone.




      I love these articles... more middle management bull... and some will use it as a good example why their current IT staff needs to "shape up or ship out".




      A little secret for you... Policies and Attitudes trickle down, they do not boil up. If the attitude toward IT is dismissive... moral will be low... this will then spread to other departments.




      BTW, purchasing paintings and rugs (cost in the millions) to decorate the office but ignoring purchases of functional items such as new switches, back up devices, or simply a laptop/notebook for 'the' IT guy also helps to create a poor outlook (no not outhouse) on the company in general.




      Perhaps it is almost time for a national "lights out" campaign!? hehehe oh it is a fun thought... (come on you can admit it) but one we as IT professionals would never act on.

      • Deleteing users
        2007-05-09 15:47:47  chm0dvii [View]

        Wam, bam, thank you mam! You just smacked it out of the ball park and hit nail on the head! I could not have said it better! The worst part about the rugs and paintings is that they aren't even in the office long enough to enjoy the freakin things. They are usually "out of the office" supposedly in meetings or other errands, (yeah right). While we are working are buts off trying to mange critical servers, routers, switches, firewalls, and oh, their outlook profiles, pictures, mp3's, etc. Oh don't you dare lose their personal files!!! You gotta love it!