||Windows Server Hacks: Remotely Enable Remote Desktop|
|Subject:||RDP - Get rid of lock screen...?|
Response to: RDP - Get rid of lock screen...?
You're best bet is to use Remote Assistance from the Tools menu on the Help & Support area in XP. You will have to allow remote assistance on the user's machine and you will also have to have the proper permissions to use it but it works well. Remote Assistance is better for several reasons but most importantly you won't need to know the user's password to gain access. They will have to grant you access from their side.