Article:		What Is Vonage
Subject:		Switching to Vonage
Date:		2006-07-28 16:36:04
From:		micheline
Response to: Switching to Vonage
I was going to switch from BellSouth to vonage. It seems dangerous

Showing messages 1 through 2 of 2.

• Switching to Vonage- DON'T DO IT!!
  2007-08-20 07:21:31  MaryS567 [View]
  
  
  I had Vonage..and it was like dealing with the mob.
  First I bought the equipment...the service NEVER worked..I couldn't hear people or they could't hear them...miserable...in some slight of hand when I tried to cancell after 1 week they came up with some obscure notation that you have signed up for a year..and it will cost you $300.00 to discontinue.
  I had it for a miserable year...and notified them via email I had now been with them an entire year and had gotten REAL phone service...they said NO..you have to call a certain number...after waiting a whole hour, they did not answer...I threatened the law via email and they aknowledged my cancellation..however...every month now for the past 2 months they withdraw money from my account and I have to call the one hour number to get my money back. THese people are unbelievable and I cannot believe they are allowed to do business here. I say stay away from them...they are unbelievble crooks. Anymore so many companies are involved in some really sleezy business practices...it's a full time job trying to keep from being ripped off.

• Switching to Vonage
  2006-07-29 06:37:00  James E. Gaskin | [View]
  
  
  No reason to be scared or feel any danger. Register your address with the 911 service, and you're done, except for saving money each month.
  
  James