Article:		Taming the Entourage Database
Subject:		Entourage Troubleshooting
Date:		2006-06-09 19:36:36
From:		dvittorio
Hello, I have tried several times to rebuild the dtabase without success. I go through the steps of a typical and advanced rebuild and have success. When I try to launch Entourage, I get the following message " Entourage cannot access your data. To attempt to fix the problem, rebuild your database". I click ok and get the following message, " To rebuild the database, quit all other Microsoft Office programs and try again". I have no MS programs open. I have rebooted, reinstalled MS Office to no avail. I have OS X version 10.3.9 PLEASE HELP!!! Thanks, David

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• Entourage Troubleshooting
  2006-07-19 07:45:18  hunthost [Reply | View]
  
  
  I am using Entourage 2004 and have just experienced something similar. My Database file grew to over 4GB and now causes a full application crash when I try to open it.
  
  In order to open the application, I must delete all preferences, rename the identity, and create an new identity that is empty; however, I can find no way to import my old stuff into the new DB?
  
  Does anyone have any suggestions on how to recover this?
  
  The mail fortunately I have backed up by forwarding all my mail to an archive account which is downloaded into Mail (a better mail app, but not a full PIM). However, I have eFax and all my faxes are lost, as well as all my other attachments, rules, notes, project specific data etc.
  
  I keep nightly backups of my whole home directory via rsync incremental, but have not been able to find a DB that can survive the backup process and restore correctly. So far, I have gone back about 2 weeks and still no luck.