Women in Technology

Hear us Roar

  Getting the Video out of Your New iPod--for Cheap!
Subject:   Easier Way
Date:   2005-11-24 11:51:25
From:   SamKingston
As a former iPod phone support technician, I'll let you folks in on a not well guarded secret: the AV cable to connect your iPod to your television is covered by your warranty whether you have one or not. The process is very simple, go to this site: depot.info.apple.com/ipod and fill out thr required information, say that there's a problem with your nonexistant AV cable, they'll send you a new one within the next 2 weeks. Same process works for earbuds, I'm on my twelthf pair and I don't even own an iPod anymore. It works for and product that they don't ask for credit card info for, because if they do, that means they want you to ship the faulty one back after you receive the replacement.
Main Topics Oldest First

Showing messages 1 through 4 of 4.

  • Easier Way
    2005-12-14 01:44:33  mdamkier [View]

    So Apple still does business in an environment of trust and you see no problem in violating that trust. I dare say you would be upset if someone took advantage of you in such a way. And that you are proud of what you have done and encourage such behavior in others is particularly repugnant.

    Attention moderator: please remove SamKingston's post.
  • Derrick Story photo RE: Easier Way - Not!
    2005-12-12 16:36:12  Derrick Story | O'Reilly AuthorO'Reilly Blogger [View]

    Legitimate workarounds to proprietary offerings are one thing, such as using cables you already own to connect your iPod to a TV. But to defraud Apple is another matter all together. I do not support the notion of having Apple send you video cables you never purchased from them in the first place. I hope not one Mac DevCenter reader engages in this activity. It's just plain wrong.
  • Easier Way
    2005-11-28 11:54:39  pcaddict [View]

    Is it correct to assume that a closed status on a service request means that apple is not going to do anything about your problem?
  • Easier Way
    2005-11-27 13:47:26  monrvon [View]

    Does Apple have any way of knowing whether or not you actually purchased the A/V cables or do they just send them anyways?