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Article:
  Getting the Video out of Your New iPod--for Cheap!
Subject:   Easier Way
Date:   2005-11-24 11:51:25
From:   SamKingston
As a former iPod phone support technician, I'll let you folks in on a not well guarded secret: the AV cable to connect your iPod to your television is covered by your warranty whether you have one or not. The process is very simple, go to this site: depot.info.apple.com/ipod and fill out thr required information, say that there's a problem with your nonexistant AV cable, they'll send you a new one within the next 2 weeks. Same process works for earbuds, I'm on my twelthf pair and I don't even own an iPod anymore. It works for and product that they don't ask for credit card info for, because if they do, that means they want you to ship the faulty one back after you receive the replacement.
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Showing messages 1 through 14 of 14.

  • Easier Way
    2005-12-14 01:44:33  mdamkier [View]

    So Apple still does business in an environment of trust and you see no problem in violating that trust. I dare say you would be upset if someone took advantage of you in such a way. And that you are proud of what you have done and encourage such behavior in others is particularly repugnant.

    Attention moderator: please remove SamKingston's post.
    • Easier Way
      2006-03-08 16:38:41  outlaw-immortal [View]

      they ask for your credit card number and it says that if you don't return the defectice headphones within 20 days they will charge a $20 fee............what do i do???

      should i just not return anything.........and will they actully charge me??
    • Easier Way
      2006-03-08 16:37:32  outlaw-immortal [View]

      they ask for your credit card number and it says that if you don't return the defectice headphones within 20 days they will charge a $20 fee............what do i do???

      should i just not return anything.........and will they actully charge me??
    • Easier Way
      2006-01-09 13:37:48  Chopsuey [View]

      Attention mdamkier

      Let the moderator decide what should stay or go. There is nothing I hate more than people sticking their nose where it doesn't belong.
  • Derrick Story photo RE: Easier Way - Not!
    2005-12-12 16:36:12  Derrick Story | O'Reilly AuthorO'Reilly Blogger [View]

    Legitimate workarounds to proprietary offerings are one thing, such as using cables you already own to connect your iPod to a TV. But to defraud Apple is another matter all together. I do not support the notion of having Apple send you video cables you never purchased from them in the first place. I hope not one Mac DevCenter reader engages in this activity. It's just plain wrong.
    • RE: Easier Way - Not!
      2006-01-04 03:40:10  smok [View]

      Dont be so Pious - it is a disgrace that Apple dont ship an A/V cable. Furthermore, if Apple are giving warranty on an A/V cable through the ipod that doesnt come with the IPod, it appears that it is acceptance that it should have come with that cable. And if a set of headphones that is in warranty breaks 12 times then why shouldnt he get 12 headphones?
      It alarms me that there is a tollerance for Apple trying to bleed extra money to accessorise an expensive device ahead of somebody helping his peers.
    • RE: Easier Way - Not!
      2006-01-04 03:36:05  smok [View]

      Dont be so Pious - it is a disgrace that Apple dont ship an A/V cable. Furthermore, if Apple are giving warranty on an A/V cable through the ipod that doesnt come with the IPod, it appears that it is acceptance that it should have come with that cable. And if a set of headphones that is in warranty breaks 12 times then why shouldnt he get 12 headphones?
      It alarms me that there is a tollerance for Apple trying to bleed extra money to accessorise an expensive device ahead of somebody helping his peers.
  • Easier Way
    2005-11-28 11:54:39  pcaddict [View]

    Is it correct to assume that a closed status on a service request means that apple is not going to do anything about your problem?
  • Easier Way
    2005-11-27 13:47:26  monrvon [View]

    Awesome!
    Does Apple have any way of knowing whether or not you actually purchased the A/V cables or do they just send them anyways?
    • Easier Way
      2005-11-29 11:35:41  Bazzio [View]

      is there anything else that they will replace?
    • Easier Way
      2005-11-28 11:47:20  pcaddict [View]

      Is it correct to assume that if you request service on a part and the status says closed that they just discard the issue and forget about you?
      • Easier Way
        2006-01-04 05:27:28  siletto [View]

        i cant seem to get to this page. Can someone give me a specific link
      • Easier Way
        2006-01-04 05:26:33  siletto [View]

        i cant seem to get to this page. Can someone give me a specific link
      • Easier Way
        2006-01-04 05:25:51  siletto [View]

        i cant seem to get to this page. Can someone give me a specific link