EBAY SUCKS
MAN WORDS DONT EVEN BEGIN TO EXPLAIN HOW I FEEL RITE NOW.
ok I know you are going, yeah, tell us something we dont know. so here is my story.
I have been a seller on ebay for way better than a year. I have positive feedback of 81, not a big guy, but I was at least not a noob.
I buy and sell play stations and xbox etc. I posted a xbox system and a dvd rom for one up for sell.
Both "sell", yeah rite.
The system, is desinged to seperate YOU the seller from your final value fee's. And then tell you to go jump off a bridge.
The first one, the complete system, the buyer was from africa,(can you say SCAM?) My listing clearly says, I ship to NORTH AMERICA ONLY. Nuff said. That one they close, and credit back EVENTUALLY, after telling me to contact my buyer and work it out. WHAT PART OF I AINT SHIPPING TO AFRICA DONT YOU GET?
Second one, the dvd rom for a xbox. The kid(I am assuming he is a kid) emails me tells me its his first day on ebay and he has no plan to pay for this(game to them).
I file for credit, cut an dry simple enough rite? NOPE.
I am supposed to contact my buyer and work it out if we can. THEY have emailed me and told me that they are not gonna buy it. Oh well you have to wait 7 days to file that!!!!!!!!!! WHY?
customer support? you even try to get these clowns you are in for a ride. Good luck getting a phone number or an email address to just send a complaint to. OH NO
You have TO JUSTIFY the need to contact them first. I AM A CUSTOMER, you need to justify the need for me to spend my money.
Any way, long story short, I find their chat help location(dont bother more of the same)
well it leads back to the same lip service, you need to contact the buyer and work this out. NO you(EBAY) need to get your collective heads removed from your rectums.
I have even sent them a copy of the email, from the "buyer", they tell me to wait and work it out with them.
Oh geeze believe I will NEVER EVER EVER SELL on ebay again.
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Good luck all!