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Subject:   FedEx Sucks
Date:   2005-02-01 17:58:20
From:   Seddings
Response to: FedEx Sucks

these are some stories, but i have one also. its a few days before christmas and i forget to ship someones gift, now remember its a few days before christmas and i dont want it there a week later. So i put the gift in a box and wrap it up nice, i go online with my fedex account and i create an airbill, the shipping fee is about $80.00 next day to California. The fee wasnt the problem, fedex comes that afternoon and picks it up. I asked for them to come before 6, and they said that the driver would be there between 12-6. the clock stirkes 7:15 and heres fedex. I give him the package and i say your late and i slam the door, i knew right then that there was going to be a problem. That day was the 22nd, i go online at about midnight, and theres no such airbill number in fedexs system, i call them and they tell me that there is no info on my package! i dont get to worried until i wake up the next morning, i live in MA do theres 3 hour time difference so i check fedex around 1 or 2 and its not close to CA, its sitting in Hatfield MA, with an arrival scan of 10AM. did the fedex guy drive his truck and my package home?!?! well that infuriates me, i call fedex and i say if its not in CA by christmas im going to raise hell. The lady assures me that it will be there later on today and the system hasnt been updated. Before i go to bed i check again, no such luck! its in hatfield!! I call fedex and i tell them to return the package to me, and i will use DHL, i get the package back the 27th. I then quickly go to DHLs web site and at this point the shipping doesnt matter so i choose ground, it cost me $5.00 and they picked it up on the 28th and delivered it on the 29th. AMAZING!!! DHL is the best carrier you can choose from, UPS takes to long and they kicked my dog!
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Showing messages 1 through 3 of 3.

  • FedEx Sucks
    2005-06-07 03:39:15  RipX [Reply | View]

    After 6 months of FedEx crushing , and late deliverys of destroyed packages . I called the CEO and got Sisela Black the CEO'S flunky , when I asked why a overnight package took 3 days I was told that is only overnight M-F .She claimed they only deliver on Sat if you pay over the overnight price . BS . When I asked why they kepted stacking the computer cases I ordered on their sides when the box is makeed this side up she said they DONT follow the instructions they just ship it .What in the hell are we paying them for. They dont care about the customer . Just the money they can STEAL . This BS company has cost me hundreds of dollars and I think its time we as the customers they are mistreating stop using them. The company I use for my companys parts as of next month will be switching to UPS as a result of FEDEX and its bad service . Ask all that have shipping to STOP USEING FEDEX . SEND THEM TO SHIPPING HELL . They belong there.
  • FedEx Sucks
    2005-06-07 03:38:27  RipX [Reply | View]

    After 6 months of FedEx crushing , and late deliverys of destroyed packages . I called the CEO and got Sisela Black the CEO'S flunky , when I asked why a overnight package took 3 days I was told that is only overnight M-F .She claimed they only deliver on Sat if you pay over the overnight price . BS . When I asked why they kepted stacking the computer cases I ordered on their sides when the box is makeed this side up she said they DONT follow the instructions they just ship it .What in the hell are we paying them for. They dont care about the customer . Just the money they can STEAL . This BS company has cost me hundreds of dollars and I think its time we as the customers they are mistreating stop using them. The company I use for my companys parts as of next month will be switching to UPS as a result of FEDEX and its bad service . Ask all that have shipping to STOP USEING FEDEX . SEND THEM TO SHIPPING HELL . They belong there.
  • FedEx Sucks
    2005-06-07 03:38:19  RipX [Reply | View]

    After 6 months of FedEx crushing , and late deliverys of destroyed packages . I called the CEO and got Sisela Black the CEO'S flunky , when I asked why a overnight package took 3 days I was told that is only overnight M-F .She claimed they only deliver on Sat if you pay over the overnight price . BS . When I asked why they kepted stacking the computer cases I ordered on their sides when the box is makeed this side up she said they DONT follow the instructions they just ship it .What in the hell are we paying them for. They dont care about the customer . Just the money they can STEAL . This BS company has cost me hundreds of dollars and I think its time we as the customers they are mistreating stop using them. The company I use for my companys parts as of next month will be switching to UPS as a result of FEDEX and its bad service . Ask all that have shipping to STOP USEING FEDEX . SEND THEM TO SHIPPING HELL . They belong there.
Showing messages 1 through 3 of 3.