advertisement

Weblog:   FedEx doesn't deliver
Subject:   FedEx Sucks
Date:   2005-01-01 15:55:53
From:   larocca6
Response to: FedEx Sucks

They really suck!! We had a shipment sent ground on 12/27/04 and received the confirmation and tracking from FEDEX with a delilvery date of 12/29/04. We checked it the morning of the 29th to see that it was in our nearest hub at 5:30am and expected it to be deilvered that day. No such luck!! Without making an attempt to even put it on the truck and deliver it they update it with "cannot locate recipient". No duh, you stupid morons...if you actually tried to deliver you would have found me!! After several calls with the same script of "it was an address error" I got fed up. It's the same dang address you deliver to every other week!!!! How can it be wrong when your own email you sent me had the same correct address?? They assured me that a message would be sent to the hub to make sure it would be on the truck next day. The 30th came and went and no truck again. The 31st updated to show it was now on the truck and out for delivery. Yeah!! Oooppsss I spoke too soon..remember this is FEDEX we're talking about. At about 8PM I called again to find out where my package was now only to be told they deliver even later if they have too. Well, at 8AM the next morning the website still showed out for delivery...that's one heck of a route they gave that guy or he's on some serious uppers to keep his shift going. Either way, it's New Year's Day and they don't deliver today, tomorrow or even Monday since it's home delivery. So now I get to wait almost a week past the day they said I'd have it...that's if they manage to somehow miraculously find the box, get it on the right truck and the driver heads in a northerly direction towards my house and accidentally finds my street. When it absolutely, positively has to be there on time....use UPS! Have a great day!
Main Topics Oldest First

Showing messages 1 through 3 of 3.

  • FedEx Sucks
    2005-02-01 17:58:20  Seddings [Reply | View]

    these are some stories, but i have one also. its a few days before christmas and i forget to ship someones gift, now remember its a few days before christmas and i dont want it there a week later. So i put the gift in a box and wrap it up nice, i go online with my fedex account and i create an airbill, the shipping fee is about $80.00 next day to California. The fee wasnt the problem, fedex comes that afternoon and picks it up. I asked for them to come before 6, and they said that the driver would be there between 12-6. the clock stirkes 7:15 and heres fedex. I give him the package and i say your late and i slam the door, i knew right then that there was going to be a problem. That day was the 22nd, i go online at about midnight, and theres no such airbill number in fedexs system, i call them and they tell me that there is no info on my package! i dont get to worried until i wake up the next morning, i live in MA do theres 3 hour time difference so i check fedex around 1 or 2 and its not close to CA, its sitting in Hatfield MA, with an arrival scan of 10AM. did the fedex guy drive his truck and my package home?!?! well that infuriates me, i call fedex and i say if its not in CA by christmas im going to raise hell. The lady assures me that it will be there later on today and the system hasnt been updated. Before i go to bed i check again, no such luck! its in hatfield!! I call fedex and i tell them to return the package to me, and i will use DHL, i get the package back the 27th. I then quickly go to DHLs web site and at this point the shipping doesnt matter so i choose ground, it cost me $5.00 and they picked it up on the 28th and delivered it on the 29th. AMAZING!!! DHL is the best carrier you can choose from, UPS takes to long and they kicked my dog!
  • FedEx Sucks
    2005-02-01 17:58:08  Seddings [Reply | View]

    these are some stories, but i have one also. its a few days before christmas and i forget to ship someones gift, now remember its a few days before christmas and i dont want it there a week later. So i put the gift in a box and wrap it up nice, i go online with my fedex account and i create an airbill, the shipping fee is about $80.00 next day to California. The fee wasnt the problem, fedex comes that afternoon and picks it up. I asked for them to come before 6, and they said that the driver would be there between 12-6. the clock stirkes 7:15 and heres fedex. I give him the package and i say your late and i slam the door, i knew right then that there was going to be a problem. That day was the 22nd, i go online at about midnight, and theres no such airbill number in fedexs system, i call them and they tell me that there is no info on my package! i dont get to worried until i wake up the next morning, i live in MA do theres 3 hour time difference so i check fedex around 1 or 2 and its not close to CA, its sitting in Hatfield MA, with an arrival scan of 10AM. did the fedex guy drive his truck and my package home?!?! well that infuriates me, i call fedex and i say if its not in CA by christmas im going to raise hell. The lady assures me that it will be there later on today and the system hasnt been updated. Before i go to bed i check again, no such luck! its in hatfield!! I call fedex and i tell them to return the package to me, and i will use DHL, i get the package back the 27th. I then quickly go to DHLs web site and at this point the shipping doesnt matter so i choose ground, it cost me $5.00 and they picked it up on the 28th and delivered it on the 29th. AMAZING!!! DHL is the best carrier you can choose from, UPS takes to long and they kicked my dog!
  • FedEx Sucks
    2005-02-01 17:58:02  Seddings [Reply | View]

    these are some stories, but i have one also. its a few days before christmas and i forget to ship someones gift, now remember its a few days before christmas and i dont want it there a week later. So i put the gift in a box and wrap it up nice, i go online with my fedex account and i create an airbill, the shipping fee is about $80.00 next day to California. The fee wasnt the problem, fedex comes that afternoon and picks it up. I asked for them to come before 6, and they said that the driver would be there between 12-6. the clock stirkes 7:15 and heres fedex. I give him the package and i say your late and i slam the door, i knew right then that there was going to be a problem. That day was the 22nd, i go online at about midnight, and theres no such airbill number in fedexs system, i call them and they tell me that there is no info on my package! i dont get to worried until i wake up the next morning, i live in MA do theres 3 hour time difference so i check fedex around 1 or 2 and its not close to CA, its sitting in Hatfield MA, with an arrival scan of 10AM. did the fedex guy drive his truck and my package home?!?! well that infuriates me, i call fedex and i say if its not in CA by christmas im going to raise hell. The lady assures me that it will be there later on today and the system hasnt been updated. Before i go to bed i check again, no such luck! its in hatfield!! I call fedex and i tell them to return the package to me, and i will use DHL, i get the package back the 27th. I then quickly go to DHLs web site and at this point the shipping doesnt matter so i choose ground, it cost me $5.00 and they picked it up on the 28th and delivered it on the 29th. AMAZING!!! DHL is the best carrier you can choose from, UPS takes to long and they kicked my dog!
Showing messages 1 through 3 of 3.