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Weblog:   FedEx doesn't deliver
Subject:   FedEx Sucks
Date:   2005-01-01 15:55:53
From:   larocca6
Response to: FedEx Sucks

They really suck!! We had a shipment sent ground on 12/27/04 and received the confirmation and tracking from FEDEX with a delilvery date of 12/29/04. We checked it the morning of the 29th to see that it was in our nearest hub at 5:30am and expected it to be deilvered that day. No such luck!! Without making an attempt to even put it on the truck and deliver it they update it with "cannot locate recipient". No duh, you stupid morons...if you actually tried to deliver you would have found me!! After several calls with the same script of "it was an address error" I got fed up. It's the same dang address you deliver to every other week!!!! How can it be wrong when your own email you sent me had the same correct address?? They assured me that a message would be sent to the hub to make sure it would be on the truck next day. The 30th came and went and no truck again. The 31st updated to show it was now on the truck and out for delivery. Yeah!! Oooppsss I spoke too soon..remember this is FEDEX we're talking about. At about 8PM I called again to find out where my package was now only to be told they deliver even later if they have too. Well, at 8AM the next morning the website still showed out for delivery...that's one heck of a route they gave that guy or he's on some serious uppers to keep his shift going. Either way, it's New Year's Day and they don't deliver today, tomorrow or even Monday since it's home delivery. So now I get to wait almost a week past the day they said I'd have it...that's if they manage to somehow miraculously find the box, get it on the right truck and the driver heads in a northerly direction towards my house and accidentally finds my street. When it absolutely, positively has to be there on time....use UPS! Have a great day!
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Showing messages 1 through 8 of 8.

  • FedEx Sucks
    2005-02-01 17:58:20  Seddings [View]

    these are some stories, but i have one also. its a few days before christmas and i forget to ship someones gift, now remember its a few days before christmas and i dont want it there a week later. So i put the gift in a box and wrap it up nice, i go online with my fedex account and i create an airbill, the shipping fee is about $80.00 next day to California. The fee wasnt the problem, fedex comes that afternoon and picks it up. I asked for them to come before 6, and they said that the driver would be there between 12-6. the clock stirkes 7:15 and heres fedex. I give him the package and i say your late and i slam the door, i knew right then that there was going to be a problem. That day was the 22nd, i go online at about midnight, and theres no such airbill number in fedexs system, i call them and they tell me that there is no info on my package! i dont get to worried until i wake up the next morning, i live in MA do theres 3 hour time difference so i check fedex around 1 or 2 and its not close to CA, its sitting in Hatfield MA, with an arrival scan of 10AM. did the fedex guy drive his truck and my package home?!?! well that infuriates me, i call fedex and i say if its not in CA by christmas im going to raise hell. The lady assures me that it will be there later on today and the system hasnt been updated. Before i go to bed i check again, no such luck! its in hatfield!! I call fedex and i tell them to return the package to me, and i will use DHL, i get the package back the 27th. I then quickly go to DHLs web site and at this point the shipping doesnt matter so i choose ground, it cost me $5.00 and they picked it up on the 28th and delivered it on the 29th. AMAZING!!! DHL is the best carrier you can choose from, UPS takes to long and they kicked my dog!
    • FedEx Sucks
      2005-06-07 03:39:15  RipX [View]

      After 6 months of FedEx crushing , and late deliverys of destroyed packages . I called the CEO and got Sisela Black the CEO'S flunky , when I asked why a overnight package took 3 days I was told that is only overnight M-F .She claimed they only deliver on Sat if you pay over the overnight price . BS . When I asked why they kepted stacking the computer cases I ordered on their sides when the box is makeed this side up she said they DONT follow the instructions they just ship it .What in the hell are we paying them for. They dont care about the customer . Just the money they can STEAL . This BS company has cost me hundreds of dollars and I think its time we as the customers they are mistreating stop using them. The company I use for my companys parts as of next month will be switching to UPS as a result of FEDEX and its bad service . Ask all that have shipping to STOP USEING FEDEX . SEND THEM TO SHIPPING HELL . They belong there.
      • FedEx Sucks
        2006-01-10 18:44:40  tator [View]

        I work for the shipping company from hell, FEDEX. You should not take all your anger out on all FEDEX employees. My customers like using the company as long as I am there driver. Just today I took three packages and got them delivered that had been sitting in the terminal for three or four weeks waiting for my manager to do a address correction on them. I felt sorry for the people waiting on them so I felt that as a employee of this company that I should do something about even if it was not my responibilty. Finding people in this company to do extra or even there job is vary hard. Personally I would not ship anything with this company currently I am looking for a different job not because I dislike the work but the company. THis company pushes and pushes its employees tell they quit just today I worked from six o'clock in the morning till six tonight without any breaks or lunch, I broke every law and every rule to get my job done. And when I came in I made them aware that my truck has tail lights out and a tire coming apart on the back and the back door is broke to where it has a wire holding it shut so packages do not come out. And they wont fix it because we don't have a spare. This company is a joke I hope people can understand that as a driver I don't understand there ways and wish that things where different. Until they are I always use brown.
    • FedEx Sucks
      2005-06-07 03:38:27  RipX [View]

      After 6 months of FedEx crushing , and late deliverys of destroyed packages . I called the CEO and got Sisela Black the CEO'S flunky , when I asked why a overnight package took 3 days I was told that is only overnight M-F .She claimed they only deliver on Sat if you pay over the overnight price . BS . When I asked why they kepted stacking the computer cases I ordered on their sides when the box is makeed this side up she said they DONT follow the instructions they just ship it .What in the hell are we paying them for. They dont care about the customer . Just the money they can STEAL . This BS company has cost me hundreds of dollars and I think its time we as the customers they are mistreating stop using them. The company I use for my companys parts as of next month will be switching to UPS as a result of FEDEX and its bad service . Ask all that have shipping to STOP USEING FEDEX . SEND THEM TO SHIPPING HELL . They belong there.
      • FedEx Sucks
        2005-07-16 12:48:49  Drew477321 [View]

        I work for FedEx and I clearly state to everyone that fedex does not deliver on sunday and that delivering on a saturday is an extra charge. If you or anyone at your company would ask about these things instead of being a flaming jerk you might get better service. I can't even think of a company that moves anything on sunday. Most companies don't even ship anything on saturday. Also the reason FedEx can get things everywhere so fast is that it is an automated system, which means there are very few real people touching your package. Thats why we say to pack your package well. If it breaks open or it gets damaged 99.9% of the time it's your fault. So leave FedEx alone. It only works as well as you can understand it. Which it seems like is not very well at all......... Thank You For Shipping With FedEx Kinkos.......Jerk.
    • FedEx Sucks
      2005-06-07 03:38:19  RipX [View]

      After 6 months of FedEx crushing , and late deliverys of destroyed packages . I called the CEO and got Sisela Black the CEO'S flunky , when I asked why a overnight package took 3 days I was told that is only overnight M-F .She claimed they only deliver on Sat if you pay over the overnight price . BS . When I asked why they kepted stacking the computer cases I ordered on their sides when the box is makeed this side up she said they DONT follow the instructions they just ship it .What in the hell are we paying them for. They dont care about the customer . Just the money they can STEAL . This BS company has cost me hundreds of dollars and I think its time we as the customers they are mistreating stop using them. The company I use for my companys parts as of next month will be switching to UPS as a result of FEDEX and its bad service . Ask all that have shipping to STOP USEING FEDEX . SEND THEM TO SHIPPING HELL . They belong there.
  • FedEx Sucks
    2005-02-01 17:58:08  Seddings [View]

    these are some stories, but i have one also. its a few days before christmas and i forget to ship someones gift, now remember its a few days before christmas and i dont want it there a week later. So i put the gift in a box and wrap it up nice, i go online with my fedex account and i create an airbill, the shipping fee is about $80.00 next day to California. The fee wasnt the problem, fedex comes that afternoon and picks it up. I asked for them to come before 6, and they said that the driver would be there between 12-6. the clock stirkes 7:15 and heres fedex. I give him the package and i say your late and i slam the door, i knew right then that there was going to be a problem. That day was the 22nd, i go online at about midnight, and theres no such airbill number in fedexs system, i call them and they tell me that there is no info on my package! i dont get to worried until i wake up the next morning, i live in MA do theres 3 hour time difference so i check fedex around 1 or 2 and its not close to CA, its sitting in Hatfield MA, with an arrival scan of 10AM. did the fedex guy drive his truck and my package home?!?! well that infuriates me, i call fedex and i say if its not in CA by christmas im going to raise hell. The lady assures me that it will be there later on today and the system hasnt been updated. Before i go to bed i check again, no such luck! its in hatfield!! I call fedex and i tell them to return the package to me, and i will use DHL, i get the package back the 27th. I then quickly go to DHLs web site and at this point the shipping doesnt matter so i choose ground, it cost me $5.00 and they picked it up on the 28th and delivered it on the 29th. AMAZING!!! DHL is the best carrier you can choose from, UPS takes to long and they kicked my dog!
  • FedEx Sucks
    2005-02-01 17:58:02  Seddings [View]

    these are some stories, but i have one also. its a few days before christmas and i forget to ship someones gift, now remember its a few days before christmas and i dont want it there a week later. So i put the gift in a box and wrap it up nice, i go online with my fedex account and i create an airbill, the shipping fee is about $80.00 next day to California. The fee wasnt the problem, fedex comes that afternoon and picks it up. I asked for them to come before 6, and they said that the driver would be there between 12-6. the clock stirkes 7:15 and heres fedex. I give him the package and i say your late and i slam the door, i knew right then that there was going to be a problem. That day was the 22nd, i go online at about midnight, and theres no such airbill number in fedexs system, i call them and they tell me that there is no info on my package! i dont get to worried until i wake up the next morning, i live in MA do theres 3 hour time difference so i check fedex around 1 or 2 and its not close to CA, its sitting in Hatfield MA, with an arrival scan of 10AM. did the fedex guy drive his truck and my package home?!?! well that infuriates me, i call fedex and i say if its not in CA by christmas im going to raise hell. The lady assures me that it will be there later on today and the system hasnt been updated. Before i go to bed i check again, no such luck! its in hatfield!! I call fedex and i tell them to return the package to me, and i will use DHL, i get the package back the 27th. I then quickly go to DHLs web site and at this point the shipping doesnt matter so i choose ground, it cost me $5.00 and they picked it up on the 28th and delivered it on the 29th. AMAZING!!! DHL is the best carrier you can choose from, UPS takes to long and they kicked my dog!

Showing messages 1 through 8 of 8.