Women in Technology

Article:		Dreamweaver MX 2004 for Mac OS X
Subject:		Performance Issues
Date:		2004-01-14 10:59:00
From:		anonymous2
I bought the 'upgrade' without downloading the free demo version - my bad. Within a few days I was re-installing Dreamweaver MX and got a refund. I wasn't impressed in the least. While Dreamweaver MX certainly had issues for some users running Jaguar the 'new upgrade' is worse and under Panther it might be slightly better but it's not much to write home about. Macromedia's customer service is of little/no help with this problem and the Macromedia User to User Forums are moderated by clowns whose first response to these performance issues is to question whether you're running a pirated copy - laughable. Back to the drawing board folks................

Showing messages 1 through 5 of 5.

• Performance Issues
  2004-01-15 17:30:18  dreamweaver [View]
  
  
  We hear you. We've been looking issues with Dreamweaver MX 2004 since we shipped and are working away at a dot release that specifically addresses performance issues. It should be coming out shortly. In the meantime, if you want to provide specific feedback on performance issues you are seeing, please review our tech note and fill out the performance survey we are conducting.
  
  Thanks!
  
  Jen Taylor
  Product Manager, Dreamweaver
• Performance Issues
  2004-01-16 10:39:10  anonymous2 [View]
  
  
  No offense Jen, I know you're just doing your job, but Macromedia DOESN'T hear.
  
  I've personally put in many, many bug reports to Macromedia regarding the last MX apps and never got a word in reply, much less a FIX for the bugs, so don't come on a board to defend your company's name and try to tell me that Macromedia cares about its Mac customers because it's plainly obvious that Macromedia doesn't give a damn about their Mac user base. If they did, we'd have had bugs fixed in the last MX round, and this current kludge would have never made it out of beta.
  
  As for the tech report offer, I'm done being your beta tester because I'm done being your customer.
• Performance Issues
  2004-01-25 02:43:07  Crag [View]
  
  
  Here! Here!
  
  The company i work for purchased 4 copies of DW MX04 upgrades before their actual release. We put our trust in Macromedia and got burned.
  
  We've replaced all 4 copies of DWMX04 with DWMX and we are now searching for a better solution. Adobe GoLive is being considered.
  
  Considering some of the bugs I can't believe Macromedia tested the product on a Mac. Cause after using it for a few hours we all gave up. DWMX 2004 is not stable or useable on OSX (10.2 or 3), (we use PowerMac Dual G4 loaded with 2gigs of Ram). Do not be fooled by the O'Reilly review. Don't waste you money.
  
  Franly I am somewhat shocked that O'Reilly allowed this review to be posted on their site. O'Reilly you should be embarassed!

• Performance Issues
  2004-01-15 12:05:43  anonymous2 [View]
  
  
  How did you manage to get a Refund?
  I too just baught the Studio MX Upgrade right away, trusting the usual quality of Macromedia Products, but dreamweaver MX 2004 is just a bad joke. A nightmare to work with constantly waiting for the app to get its brain arround. Most definitively also cause by the use of Opera as the rendering engine and this even as MacOS X has this beautiful WebKit already available for developers...
  
  Please email me with how you managed to get the refund at: oreillydreamweaver[ATSIGN]index-s.de
  
  Thanks
  Stefan Seiz (www.stefanseiz.com)
• Macromedia's Return Policy
  2004-01-15 12:57:03  anonymous2 [View]
  
  
  Stefan
  
  Here is a link to Macromedia's Return Policy: http://www.macromedia.com/support/service/ts/documents/return_info.htm
  
  Up to 30-day money-back for most situations.
  
  Never, ever again will I purchase any software from Macromedia or Adobe Systems without downloading the demo first and even after doing that I think it's wise to scan the user-to-user forums to see it's working (or rather not working) for other folks.
  
  Just my opinion..........
  
  JB