||Buy Where You Shop|
|Subject:||Value of customer service|
I grew up in a retail store with my family. I learned the value of "customer service" and see so much of it missing today. I agree with your premise of buying where you shop but only if they deserve your business. I went to buy a computer book at full price recently at Borders. The cashier did not say hello, goodby, thank you, or even manage to look at me during the entire transaction. I don't mind spending the money but I want the service to go along with it. Otherwise, buying online is much easier and quicker and I even get a thank you email!
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