Piracy is Progressive Taxation, and Other Thoughts on the Evolution of Online Distribution
Subject:   The real quote is even better
Date:   2002-12-13 18:46:40
From:   anonymous2
Han Solo didn't say "give the wookiee what he wants," he said:

"Let the wookiee win."


"It isn't wise to upset a wookiee."

Both of which play well into your essay if the word "wookiee" is replaced with "customer".

Great essay!

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  • The REAL dialog is even better
    2003-04-16 10:41:21  anonymous2 [View]

    Not only did Han not say "give the wookiee what he wants," but he also didn't say "Let the wookiee win." 3PO said that after Han mentioned something about the risk of dismemberment associated with beating Chewbacca at the chess-like game.

    Perhaps the real dialog makes Tim's point even more strongly. Maybe businesses should consider the needs of their customers more than the goal of winning and profiting. Otherwise they risk metaphorically having their arm pulled out of its socket by the larger and stronger entity that is consumer market.