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Article:
  Configuring sendmail on Jaguar
Subject:   External mail with IP address stays queued
Date:   2002-10-04 11:35:45
From:   macrobotics
To test my server (before I change my domain to point to my new fixed IP address), I have sent mail to user@[w.x.y.z], where the user name and IP address are valid, from an external computer. The mail arrives and is put into the queue, but is not delivered to the user account. The mail log entry is of the form:


Oct 4 11:32:02 MacRobotics-Server sendmail[810]:g940BCQP000613: to=<user@[w.x.y.z]>, delay=17:20:49, xdelay=00:00:00, mailer=estmp, pri=2190937, relay=[w.x.y.z], dsn=4.0.0, stat=Deferred: Operation timed out with [w.x.y.z]


The [w.x.y.z] address is in my local-host-names and access files.


Mail send locally (to just "user") is delivered to the appropriate account. Outgoing mail is delivered fine.


What am I missing to get this test mail to work, or do I have to wait until my domain name gets moved (but I really don't want to do this until I get mail checked out!)?


Thanks in advance for any advice.



Kevin Coble
MacRobotics

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Showing messages 1 through 2 of 2.

  • Issue resolved - update script doesn't restart deamon
    2002-10-06 18:55:01  macrobotics [View]

    Ok, I found the problem after some trial and error. I was trying to start the sendmail program with a -d21.1 option to see what was going on, when I noticed that the daemon instance of sendmail was not restarted by the startup-items "Sendmail restart" command that is in the "update" script outlined in this article.

    It took a full system restart of my machine, and now mail is working properly (one of the downsides to having a stable operating system!)!

    I hope anyone else caught in this issue can benefit from my learning process!


    Kevin Coble
    MacRobotics
  • Additional info - please help if you can
    2002-10-06 17:36:29  macrobotics [View]

    To try to find the problem, I have run sendmail using the -bv option on local user names, both with and without the domain name or IP address (user, user@domain, user@[ip.ad.dr.ess]). All return with the response "deliverable: mailer local, user user" - indicating that things should be fine.

    I have run from the terminal prompt on the server with a "-v -C./sendmail.cf user@domain" set of options, and the mail was properly delivered.

    However, any use of a mail program, either on the local network or from the internet, addressed to user@domain or user@ipaddress, gets bounced with a message to the effect of "user@domain is not a valid recipient" and hangs around the server's queue.

    Unfortunately, I can't receive mail from LISTSERV's as a result of this (although I can send mail to them!), so I am hoping to find help on this Web forum.

    Any advice would be appreciated.


    Kevin Coble
    MacRobotics