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Book:   Google Apps: The Missing Manual
Subject:   A look into the nooks and crannies of Google Apps
Date:   2009-02-17 16:58:23
From:   Allen Stenger
Rating:  StarStarStarStarStar

This is a good overview of a number of useful free web-based applications put out by Google. It is especially helpful for alerting you to some non-obvious features of the apps. Google Apps are an exciting development not only because they are a free way to perform most common computer tasks, but because they permit a high degree of collaborative work. They are also pleasing to those of us who prize simplicity in computing (I like the phrase "hyperlink carnival" used on p. 411 to describe the typical dotcom home page, contrasted to Google's simplicity).


A book about Google Apps is bound to be awkward, because they are not a single subject and are aimed at several different audiences. In general this book assumes the reader is already familiar with the type of application being discussed, and just needs to learn how to use the Google version. In particular the presentation focuses on individual features and doesn't say much about workflow. For example, although Google's spreadsheets are simple, and well-described here, I don't believe anyone who was unfamiliar with spreadsheets would be able to figure out how to use Google Doc Spreadsheets from this book.


The section on Google Docs (word processing, spreadsheet, slideshows) goes fairly quickly through the available editing functions. It goes into more detail on the collaboration functions (since documents are stored on the web, you can collaborate with anyone else who can get on Google), version history, and reconciling online and offline edits. This section of the book works well.


The section on Communications (email, talk, calendar) really does start at the beginning and assumes you've never done this before. This also works well, although it is a little overwhelming for Gmail because there are so many features.


The web design section is confusing, not least because it combines two very dissimilar apps without telling you what they are for, or what the difference is. iGoogle, which has a very complex discussion, merely creates a custom start page. Page Creator, although it does create pages, is in fact a complete web publishing system, but you don't find this out until late in the chapter (Google lets you have a limited amount of web space and bandwidth for free on googlepages.com). These two chapters are basically OK, but they need more extensive introductions to orient the reader.


The last section deals with Google Apps for organizations. Google offers an enterprise-level version of the same apps discussed earlier in the book. These are basically the same as the individual versions, but they provide a way to control the sharing and customization for the whole enterprise. This section of the book deals with the system administrator's job in managing all this. The book admits on p. 482 that the remainder of the book is "aimed at techie types". It assumes the reader is already administering the enterprise's computers, and describes all the admin steps for Google apps. These chapters look plausible to me, but I don't know enough about that kind of operation to evaluate them in depth.