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I would also like to pay a compliment to the Sun tech support staff. We had been using RoboHelp as the editor for our JavaHelp and were having some serious problems (which were related to RoboHelp, not JavaHelp) RoboHelp's support people were not able to support their own product. The Sun people not only resolved our issue, but offered several work-arounds for other possible issues that they had seen develop...so very helpful, polite, and they went that extra bit for a customer.

...kinda' like human versions of your great book!

Jodi Burt

Lead Senior Technical Writer