Great book.

Being the UF-junky I am, I read it in two hours straight.

This is a must have for any UF-fan.

I'm voting for "BOFH in a nutshell" for the next series :) ( search for 'bofh' or try http://www.iinet.net.au/~bofh/ )

But then again, "Greg's Complete Guide to the Helpdesk" would also be fun to have ;)