Josh Damon Williams of Hot Studio, Inc. and Peter Stahl of eBay covered the following topics in their presentation:
What is the “feel” of your user interface? Is it consistent or jagged? See how an audit of interactions can reveal whether your site delivers a clean, simple, easy-to-operate experience to your users.

Be sure to check out all the other great sessions from Web 2.0 Expo Europe on our Presentation Files Page.