Sign In/My Account | View Cart  

advertisement

AddThis Social Bookmark Button

Article:
  What Is Vonage
Subject:   Switching to Vonage- DON'T DO IT!!
Date:   2007-08-20 07:21:31
From:   MaryS567
Response to: Switching to Vonage

I had Vonage..and it was like dealing with the mob.
First I bought the equipment...the service NEVER worked..I couldn't hear people or they could't hear them...miserable...in some slight of hand when I tried to cancell after 1 week they came up with some obscure notation that you have signed up for a year..and it will cost you $300.00 to discontinue.
I had it for a miserable year...and notified them via email I had now been with them an entire year and had gotten REAL phone service...they said NO..you have to call a certain number...after waiting a whole hour, they did not answer...I threatened the law via email and they aknowledged my cancellation..however...every month now for the past 2 months they withdraw money from my account and I have to call the one hour number to get my money back. THese people are unbelievable and I cannot believe they are allowed to do business here. I say stay away from them...they are unbelievble crooks. Anymore so many companies are involved in some really sleezy business practices...it's a full time job trying to keep from being ripped off.