Now, as an engineer for a local Apple Specialist, I'm really excited about the new dependability Mac OS X brings. In the final analysis, dependability is the one real thing a solution provider offers its customers. When it's lacking in the technology, the provider's life is hell.

Apple is finally producing a dependable product, and that product's dependability is augmented in a larger sense by its participation in open standards. Apple is miles ahead of Microsoft in this regard.