| Weblog: | How to Lose Treo 650 Customers, by Sprint | |
| Subject: | Sprint should give long time customers a break on new phones! | |
| Date: | 2005-06-05 09:02:13 | |
| From: | myrix57 | |
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Response to: Sprint should give long time customers a break on new phones!
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| i think sprint should give their old customers a break on new phones, or maybe even charge them less than they would charge new customers. sprint should really consider that option because when the old customers contract is due i dont think that they would think twice about renewing their contraact with sprint again.i dont think sprint appreciate their old customers, all they care about is adding new members to their company and treat them the same way they do their old customers. | ||
Showing messages 1 through 2 of 2.
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Sprint should give long time customers a break on new phones!
2005-09-21 11:22:38 spadester [Reply | View]
| Showing messages 1 through 2 of 2. |
I sent an email asking them about this rebate policy with a question: does Sprint honestly think it is less expensive to attract a new customer over keeping an existing one. The only response I received was "we will reply within 24 hours." Well, it's been 4 months and I'm still waiting.