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Weblog:   How to Lose Treo 650 Customers, by Sprint
Subject:   They also dont do their rebate promise!
Date:   2005-01-19 09:11:06
From:   VbMan
There is a bug in their upgrade rebate program. The program states:
"As long as you have remained on a $34.99 or higher Sprint PCS Service Plan on the same phone for 18 consecutive months, you will be eligible for up to $150 off a wide variety of new Sprint PCS Phones." Well I have been a customer with the same number for over 2 years but because I have the Treo 350 and the flip case broke, I have had to return the phone and get a replacement. Well everytime the phone gets replaced the my time for the upgrade gets RESET! What stupid logic is that? I AM IRRATE. They sold me faulty hardware and due to their bad coding in their computer when their product breaks, my time for a rebate gets reset? What the!!! Avoid Sprint, their customer service has been horrible in my experience with them.
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  • They also dont do their rebate promise!
    2005-03-04 21:30:04  etroll [Reply | View]

    Sounds like they're just trying to give you a screw, my wife replaced her phone, 1 month before her 18 hit, and they're giving her a new phone with no issue.
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