Showing messages 1 through 2 of 2.

• Snapz Pro X 2.x
  2004-09-08 07:32:12  James Elliott | [View]
  
  
  Have you tried reinstalling? I had audio working fine in 10.3.5 after doing that. I wonder if the upgrade to 10.3.5 blows away the kernel extension in the same way as migrating to a different machine does?
• Snapz Pro X 2.x
  2004-09-09 03:01:56  JDBishop5 [View]
  
  
  After three tries at getting assistance, I have received this missive. It works.
  
  My apologies for the delay and your understandable frustration. We are
  in the middle of moving offices across town, so things are very hectic,
  and connectivity is not reliable.
  
  As for the specific problem, this is a problem we are aware of. The
  developer is looking into a permanent solution.
  
  In the meantime, when you get to the Save Movie Dialog, click on the
  Settings button in the Audio panel. Then simply click the Okay button
  to dismiss the dialog, and then go back to the Save dialog and save out
  the movie.
  
  This should get audio to save properly.
  
  Let me know if the problem persists.