EVERY platform will have issues, regardless of brand, technology or even philosophy. But let's not forget what's probably one of the most important statements in this article:

"It's about two weeks later. Lisa loves her Mac"

In my own personal, and somewhat limited, observations Macs have generally provided a better overall user experience than either Windows or Linux alternatives. And as far as I'm concerned my Mac provides me with all the functionality that I need with as little hassle as can be reasonably expected. Does that make my Mac perfect? Well, perfect enough for me.