Article:		A Day in the Life of #Apache
Subject:		the #apache clinic
Date:		2003-12-09 21:55:45
From:		anonymous2
Response to: the #apache clinic
" When I go to get my car fixed" (a) you're paying for that, aren't you? (b) you don't just tell the mechanic what's wrong - you let him look at it and make an expert diagnosis. Smart newbies provide relevant information and URLs for their servers.

Showing messages 1 through 3 of 3.

• the #apache clinic
  2003-12-11 11:08:52  anonymous2 [View]
  
  
  That's a really dumb newbie who gives you their url. Think security.
• the #apache clinic
  2003-12-12 04:51:23  anonymous2 [View]
  
  
  if the content is on a public web site, then giving out the URL is not any more of a security risk than having the content there in the first place.

• the #apache clinic
  2003-12-10 05:52:12  anonymous2 [View]
  
  
  Well, yeah. That's why I don't use analogies very often. They always break down under pressure.
  
  Hopefully my point was obvious, though.
  
  A large percentage of our audience *don't* give us relevant information, refuse to let us see their config files, and don't describe their problems in any more detail than "it doesn't work," "It's too slow," and the like.
  
  Also, I reject the notion that being paid for it has a lot to do with it. After all, Apache itself is developed on volunteer basis. And, don't tell my boss, but I have a lot more passion about doing this "free" support than I ever do about the support that I get paid for.
  
  --Rich
  
  I guess at some point I should register, rather than keeping posting anonymously.